FAQ

What is FLOWAV?

FLOWAV is a coastal lifestyle brand inspired by surf, music, and the moments in between. Every piece is designed for those who feel most alive chasing waves, sunsets, and good music.

What hats do you offer?

FLOWAV currently offers a curated lineup of premium Richardson hats, including performance, trucker, and classic styles. Each design features our signature embroidered wave logo.

How much is shipping?

  • Free shipping sitewide

How long does shipping take?

Most orders are processed within 1-2 business days. Delivery times vary by location but typically arrive withing 3-7 business days after shipping

Do you accept returns?

Yes. If your item arrives damaged or there is an issue with your order, please contact us and we'll make it right. For complete details, see our Return & Refund Policy.

Do you ship internationally?

Currently we ship within the United States. International shipping may be available in the future.

How do I know which hat is right for me?

Each product page includes details about fit and construction. Whether you prefer a structured performance hat, a classic trucker, or a relaxed everyday style, there's a FLOWAV hat designed to fit your lifestyle.

How do I stay updated on new drops?

Join the Flow email list to be the first to hear about:

  • New releases
  • Journal stories
  • Spotify playlists
  • Exclusive offers

Where can I follow FLOWAV?

Follow us on Instagram, Facebook, YouTube, and Spotify to stay connected with new content, playlists, and future releases.